ABOUT ME

- Made with love by Tati ★
Hello! I'm Tatiana and I’m an illustrator passionate about creating playful and cute fanart inspired by my favorite characters. I offer a variety of printed items, including stickers, prints, and keychains, all crafted with care to bring a smile to fellow fans. Join me on this creative journey and celebrate the characters we love!

FAQ

✩ What countries do you ship to?
I ship internationally to almost any country. Shipping costs are calculated at checkout. If there are any issues with shipping to your country, I’ll contact you directly! Please note that I'm not responsible for any additional fees, such as customs or taxes, that may apply in your country.
✩ What's the difference between standard and registered shipping?
Standard Shipping is untracked and more affordable, but I can't provide updates or take responsibility for lost packages. Registered Shipping is fully tracked and faster. International tracking may vary as some postal services change tracking codes upon arrival to the destination country. If you've selected tracked shipping and your package hasn’t arrived, please email me for assistance.
✩ What happens if my order gets lost?
If your package gets sent back to me due to customs issues in Portugal, I’ll resend it at no additional cost. However, if it's lost during shipping and the provided address was correct, unfortunately, it's beyond my control. In such cases, you can reach out for a partial refund or a discount on future purchases.
✩ Where are orders shipped from?
All orders are shipped from Portugal, meaning domestic (Portuguese) orders have lower shipping costs and quicker delivery times.
✩ Do you accept returns or exchanges?
I do not accept returns or exchanges unless the wrong item was shipped or arrives damaged. Please double-check your order before finalizing your order!
✩ How can I contact you with other questions or issues?
Feel free to email me at artbytatilustra@hotmail.com or send me a message on social media.
✩ Do you offer custom or personalized items?
I don’t offer custom product options on the website yet, but they’ll be available soon—stay tuned! In the meantime, you can order commissions directly from me.